EXECUTIVE PROFILE

Experienced professional with a demonstrated track record in managing digital
projects in cross-functional teams. Strong expertise in implementing AI solutions
accordingly to the business objectives. Deep understanding of client experience, and significant knowledge of machine learning and computer vision technologies.


- Managed CRM and digital projects with a systemic approach, following Agile methodology
- Proven track record in delivering continuous improvements ofthe client experience, streamlining conversion and reducing operating costs.
- Established and maintained CRM projects that improved lead generation and loyalty programs.
- Directed product recommendations projects, with a deep knowledge of Artificial Intelligence applications for ecommerce.

Main areas:
- Digital Project Manager (Scrum methodology, user stories, tasks setup, cross-functional team management)
- CRM Manager (CLC, personalization, conversion, funnel optimization)
- Business Development (B2B pre-sales, lead generation, partnerships)